Associate – Client Services
OVERVIEW
Headquartered in Singapore, ASCENT Group is an Independent Global Fund Administrator that provides a full range of fund administration services for Alternative funds such as Hedge Funds, Private Equity Funds, Venture Capital, Crypto Funds, VCC, Retail Estate Funds, etc., which include reviewing fund constitutional documents from an operational perspective, help setting up the structure, providing tax and accounting services for the funds including financial preparation and calculation of net asset value. We also provide investor services for the funds that include KYC review, onboarding, calculation of return, and distribution of statements. All books and records are maintained on a robust integrated platform. ASCENT Fund Services is one of the fastest-growing companies in the fund admin space with 15 offices in APAC and counting.
As a member of our Client Services team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.
Associate – Client Services
FUNCTIONS
Reporting to the Manager or equivalent, you will be responsible for:
Client Services Team
- Provide day to day support of clients’ activities including queries and any ad-hoc requests.
- Build and maintain contact with all new and existing clients to ensure high level of client’s satisfaction.
- Understand and communicate clients’ needs with various Ascent business functions, operational and support teams.
- Promote and coordinate effective internal communication across all Ascent business lines to provide a seamless client experience.
- Monitor and manage client SLAs and operational deliverables.
- Ensure all customers’ request and actions are followed up diligently and on time.
- Provide a range of fund accounting services to clients, including preparation of the Net Asset Value (NAV) on various frequencies (daily, weekly, monthly etc.) and other fund accounting production.
- Initiate wire transfer through banking platforms to settle fund’s expenses, capital activities etc.
- Work with auditors, service providers and internal teams on audit schedules, financial statements, and other in-scope reports that may occur periodically
- Support Investor Relations Team on investors’ onboarding which includes collection of KYC documents, conduct AML/KYC screening, and ensure procedure are in compliant with AML framework.
Associate – Client Services
REQUIREMENTS
- Degree qualified in Accounting or Finance related area and/or studying for a professional accounting (or comparable) qualification.
- 1-3 years’ experience in a similar role incorporating the above functions.
- An ability to work to and meet agreed deadlines.
- Excellent interpersonal and written communications skills
To be successful in these roles it is envisaged you are a motivated and self-driven individual eager to contribute and grow with the organization. Critical to your ability to perform these roles will be attention to details and team focus.
ASCENT offer the modern and progressive work environment. You can expect to be challenged and offered a path towards future career growth.
Interested parties please send your full resume with availability and expected salary by clicking on hr@ascentfunds.sg